What should I do if I encounter issues with enrollment or access codes on the AME platform?

If you encounter issues with enrollment or access codes on the AME platform, follow these steps:

  1. Visit the AME Support website at support.amelearning.com.
  2. Browse the FAQs and knowledgebase articles to see if your issue is addressed there.
  3. If you cannot find a solution, contact AME Support directly by submitting a support ticket through the website.
  4. Provide detailed information about the issue you're facing, including any error messages, the steps you've taken, and the specific enrollment or access code problem.
  5. Wait for a response from AME Support. They will guide you through the process and help resolve your technical issues.
  6. If the issue is urgent or you require immediate assistance, you may also call AME Support at 1.888.401.3881 x 2 during business hours.

Remember to have your course information and access code details handy when contacting support for a more efficient resolution process.