What should I do if I encounter issues with enrollment or access codes on the AME platform?
If you encounter issues with enrollment or access codes on the AME platform, follow these steps:
- Visit the AME Support website at support.amelearning.com.
- Browse the FAQs and knowledgebase articles to see if your issue is addressed there.
- If you cannot find a solution, contact AME Support directly by submitting a support ticket through the website.
- Provide detailed information about the issue you're facing, including any error messages, the steps you've taken, and the specific enrollment or access code problem.
- Wait for a response from AME Support. They will guide you through the process and help resolve your technical issues.
- If the issue is urgent or you require immediate assistance, you may also call AME Support at 1.888.401.3881 x 2 during business hours.
Remember to have your course information and access code details handy when contacting support for a more efficient resolution process.
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