What is the process for a professor to request assistance for a student's course access issue?

To request assistance for a student's course access issue, the professor should follow these steps:

1. The professor should email AME Support, providing the student's details and the specific access issue they are facing.
2. Include in the email the incorrect and correct course information, if applicable.
3. AME Support will review the request and grant access as needed.
4. Once access is granted, AME Support will confirm with the professor that the student can access the correct course.

It's important for the professor to provide clear and concise information to ensure a swift resolution to the access issue.