What is the process for a professor to request assistance with a student's incorrect course enrollment in AME?

To request assistance with a student's incorrect course enrollment in AME, the professor should follow these steps:

  1. The professor should contact AME Support by sending an email to the designated support address.
  2. In the email, the professor should provide the following details:
    • The student's username or any identifying information.
    • The incorrect course the student is currently enrolled in.
    • The correct course the student should be enrolled in.
  3. AME Support will verify the information and make the necessary adjustments to the student's enrollment.
  4. The support team will confirm with the professor once the changes have been made.
  5. The student will be able to access the correct course upon their next login to the system.

Note: It is important for the professor to include any relevant information that may assist AME Support in resolving the issue promptly.