What is the process for a professor to request assistance with a student's incorrect course enrollment in AME?
To request assistance with a student's incorrect course enrollment in AME, the professor should follow these steps:
- The professor should contact AME Support by sending an email to the designated support address.
- In the email, the professor should provide the following details:
- The student's username or any identifying information.
- The incorrect course the student is currently enrolled in.
- The correct course the student should be enrolled in.
- AME Support will verify the information and make the necessary adjustments to the student's enrollment.
- The support team will confirm with the professor once the changes have been made.
- The student will be able to access the correct course upon their next login to the system.
Note: It is important for the professor to include any relevant information that may assist AME Support in resolving the issue promptly.
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