How can students register/enroll in an online course on AME?

To register/enroll in an online course on AME, students should follow these steps: Obtain a Unique PIN Code and an Enrollment Key from the professor. Navigate to the AME course registration website (e.g., https://www.ameengage.com). For new users: a. Click on "Create a new account". b. Fill i...

How can instructors view a student's test attempts in AME?

To view a student's test attempts in AME, follow these steps: Log in to your instructor account on the AME platform. Navigate to the 'Tests' or 'Quizzes' section where the test is listed. Locate the test you wish to review and click on the 'Attempts' link associated with it. A list of studen...

How can a student be given extra time to complete a quiz in AME?

To provide a student with extra time to complete a quiz in AME, follow these steps: Log in to the AME platform as the professor. Navigate to the course and select the quiz for which you want to adjust the time. Click on the quiz settings and look for the 'User Override' option. Within the 'U...

What is the rounding tolerance for answers in AME exams?

In AME exams, the rounding tolerance for answers is determined by the specific rounding rules provided at the start of the course. Students are required to adhere to these rules when providing their answers. If there is any uncertainty or issues regarding rounding tolerance, students are encourag...

Is it possible to move assessments completed in one AME section to another if the student's access to the new section is re-activated?

The Professor has to request AME Support by an email to transfer the grades. The following information should be provided to complete the request;1. Student's AME username2. Name or the enrolment key of the previous course3. Name or the enrolment key of the current course.

How can students register or enroll in an online course on AME?

To register or enroll in an online course on AME, students should follow these steps: Obtain the course enrolment key from the professor. Find the correct product and the version of the textbook required for the course. Purchased the textbook or only the PIN code Go to https://www.ameengage....

What should a student do if they encounter a glitch during a quiz in AME?

If a student encounters a glitch during a quiz in AME, they should take the following steps: Take a screenshot or note the details of the glitch, including the time it occurred and any error messages. Continue attempting to complete the quiz to the best of their ability, if possible. Immediately...

Does AME have a timer for students during tests?

AME does have a timer feature for students only with the test to be completed with limited time.  Access the test settings. Look for the timer or time limit option within the settings. Set the desired duration for the test. Save the changes to ensure the timer is active for the next test att...

How can a student be granted access to a specific AME course?

To grant a student access to a specific AME course, follow these steps: The student must contact AME Support directly when they retake the course. The student should provide AME Support with their AME username. The student must also provide a new enrollment key to AME Support. AME Support wi...

How can a student's profile be reactivated in AME for a repeated course?

To reactivate a student's profile for a repeated course in AME, follow these steps: The student should contact the professor and provide their details, including their name and student number, and request reactivation for the specific course. The professor should then forward this request to A...

What should an instructor do if a student's work is lost during a quiz in AME?

If a student's work is lost during a quiz in AME, the instructor should follow these steps: Confirm with the student the issue they experienced during the quiz. Check if the student's answers were saved by the system by reviewing their quiz attempt in the AME platform. If the answers were not sa...

How can students view their final results and the breakdown per question?

To view final results and the breakdown per question, students should follow these steps: Ensure that the professor has enabled the option for students to view their final results and breakdown per question. Log in to the student's account on the AME Learning platform. Navigate to the 'Result...

How can a student's course enrollment issue be resolved in AME?

To resolve a course enrollment issue in AME, follow these steps: Identify the correct and incorrect course details that the student is enrolled in. The professor or the appropriate administrative staff should contact AME Support via the official support channel. Provide AME Support with the n...

How can a student's incorrect course enrollment be corrected in AME?

Professor or the student has to contact the AME Technical Support providing with the following information;1. Student name 2. Student's AME username 3. Enrolment key for the correct courseThey will move the student as requested and acknowledge the requester.

How can a student enroll in the AME course?

To enroll in the AME course, a student should follow these steps: Verify the course enrollment key provided by the professor matches the course intended for enrollment. Purchase a unique PIN code, if required, either directly from the AME store or as instructed by the professor. If temporary ...

How can a student be moved to the correct course if they are enrolled in the wrong one in AME?

Professor or the student has to contact the AME Technical Support providing with the following information;1. Student name 2. Student's AME username 3. Enrolment key for the correct courseThey will move the student as requested and acknowledge the requester.

How can a student be moved to the correct course in AME if they were initially enrolled in the wrong one?

To move a student to the correct course in AME if they were initially enrolled in the wrong one, follow these steps: The student or the professor should reach out to AME Support via the support portal at support.amelearning.com.. Provide the student's name, email address, and the details of th...

How can a student verify they are enrolled in the correct course in AME?

To verify enrollment in the correct course in AME, a student can follow these steps: Log in to the AME learning platform using your student credentials. Navigate to the 'Dashboard' or 'My Courses' section to view a list of courses you are currently enrolled in. Check the course name and code ...

How can a student be moved to the correct course if they were initially placed in the wrong one?

Professor or the student has to contact the AME Technical Support providing with the following information;1. Student name 2. Student's AME username 3. Enrolment key for the correct courseThey will move the student as requested and acknowledge the requester.

How can a student ensure they are enrolled in the correct course in AME?

To verify a student's enrollment in the correct course in AME, follow these steps: The professor should check the course enrollment list within the AME platform to confirm if the student is listed in the correct course. If the student is not enrolled correctly, the professor or the student can...

How can a student's enrollment in the correct course be verified in AME?

To verify a student's enrollment in the correct course in AME, follow these steps: The professor should check the course enrollment list within the AME platform to confirm if the student is listed in the correct course. If the student is not enrolled correctly, the professor or the student can...

Are there any online resources or supplementary materials available for students?

Yes. Students will have access to interactive and engaging tutorials for every chapter, Power Points, Student Manual, eTextbook and downloadable and fillable PDF workbooks as part of their course package.

Is there a phone number for students to call?

Yes. You can call us at any time before 5 PM EDT on weekdays at 1.888.401.3881 x 2